Terms of Service for Sana Psychological

Effective Date: February 13, 2025

Welcome to Sana Psychological. By accessing or using our website (https://sanapsychological.com/), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

1. Services Offered

Sana Psychological provides mental health and addiction counselling services in Calgary, Airdrie, and virtually throughout Canada. Our services include, but are not limited to:

  • Individual counselling for ages 5+

  • Trauma/PTSD treatment

  • Anxiety and OCD therapy

  • Addiction counselling

  • Couples and family therapy

  • Depression and mood disorder treatment

  • ADHD management

  • Grief and loss counselling

2. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate and complete information when booking appointments or contacting us

  • Use our services for lawful purposes only

  • Respect the privacy and confidentiality of other clients

  • Attend scheduled appointments or provide adequate notice for cancellations

  • Pay for services as agreed upon

3. Privacy and Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your personal information. Our practices are governed by applicable privacy laws and professional ethical standards. For more details, please refer to our Privacy Policy.

4. Appointment Booking and Cancellation

You may book appointments through our online booking system or by contacting us directly. We request that you provide at least 24 hours' notice for cancellations. Failure to do so may result in a cancellation fee.

5. Payment Terms

Payment is due at the time of service unless otherwise arranged. We accept various payment methods as indicated on our website or communicated to you directly.

6. Disclaimer of Warranties

Our services are provided "as is" without any warranties, expressed or implied. We do not guarantee specific outcomes from counselling or therapy services.

7. Limitation of Liability

To the fullest extent permitted by law, Sana Psychological and its practitioners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Sana Psychological and protected by copyright laws. You may not reproduce, distribute, or use our content without express written permission.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Alberta, Canada. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Alberta.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service