FAQs About Mental Health Counselling Airdrie & Calgary.

A: The team at Sana Psychological comes from diverse and multi-faceted interest areas. Each of our therapists has their own areas of focus and expertise. We can help with substance use, addictive behaviours, depression, mood disorders, anxiety, OCD, chronic pain/illness, PTSD and trauma, anger, grief and loss, ADHD, parenting, and couples counselling. 

We strive to support individuals, couples, and families in improving their health, learning to regulate their emotional world, improving communication, and building self-care practices.

A: Yes! We have a number of therapists accepting new clients at this time. You can easily check which therapists are accepting new clients on our online scheduling portal. If a therapist isn’t available for a new client appointment right now, you can add your contact information to their waitlist, and we’ll reach out when appointments become available.

Waiting times for first appointments vary based on the clinician you choose. If the wait is too long, we suggest considering another therapist on the team who may have availability sooner.

A: Yes, we offer direct billing with most insurance providers, including Alberta Blue Cross, Greenshield, Canada Life, Manulife, Industrial Alliance, Medavie, and ClaimSecure. However, the specific insurance plans we can bill vary based on provider, as insurance companies have different policies for what types of professionals they cover. It’s important to check your policy and coverage directly based on the credentials of your therapist to see what you have covered.

A: Session rates vary by practitioner and session type. You’ll find the session rates displayed on our online booking system, and you can always discuss them with our administrators. Typically, our fees range from $175–$250 for a 50-minute session. If you have any questions or concerns about session fees, we’re happy to discuss them with you. We also offer sliding scale or reduced fee spots, which you can learn more about below.

A: No referral is needed. We accept individuals, couples, and families who are open and interested in receiving mental health counselling Airdrie or Calgary. You don’t need a referral from a physician or healthcare provider to book your appointment and begin your therapy journey with us. You can book your appointment online anytime or reach out to us by phone or email with any questions.

A: Yes, each of our clinicians offers a limited number of sliding scale spots for those who need them. This means we can offer adjusted session fees based on your financial situation. The adjusted fee will be discussed with you during the session, and we’ll work together to determine what is feasible for you. The sliding scale fee may also be re-evaluated after a certain number of sessions.

A: We are a small but passionate team at Sana Psychological, with clinicians from various professional backgrounds, including Registered and Provisional Psychologists, Canadian Certified Counsellors, and Social Workers. Each of us is trained, certified, and experienced in providing therapy services in our respective areas of expertise. We are always engaging in professional development to stay up-to-date and ensure we offer modern, evidence-based therapy to meet your needs through our available services including mental health counselling Airdrie and Calgary addiction counselling.

A: Each of our therapists has their own schedule, with appointments available during daytime, evening, and weekend hours. You can check our live calendars at any time via our online booking system. Our administrators are available to assist with intake, appointment, and billing questions from Monday to Thursday, 9 am to 3 pm, excluding holidays.

A: The easiest way to book your first appointment is through our online scheduling system. There, you can read our therapists' bios, check their availability, and book your appointment. If you have any questions or need support with booking, feel free to reach out to us by phone or email. Our administrators will get back to you during our administrative hours (Monday–Thursday).

A: No! Counselling is helpful during acute crises, but it’s also incredibly beneficial when life is going well. Mental health counselling in Calgary or Airdrie can help you develop tools to be proactive about your health, making it easier to maintain long-term well-being. You don’t need to be in a crisis to benefit from therapy—anyone, at any time, can gain something from therapy, especially if they’re open and willing to learn.

A: In your first appointment, we’ll gather information to understand the challenges you’re facing and get to know you better. From there, follow-up sessions will focus on checking in on progress, exploring new concerns, and continuing the work to help you meet your goals. Sessions will involve a combination of processing your thoughts, feelings, and experiences, using a variety of therapeutic approaches that best suit your situation.

Our therapies include Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), Dialectical Behavioral Therapy (DBT), Solution-Focused Therapy, EMDR, Mindfulness, Motivational Interviewing, and Accelerated Resolution Therapy (ART).

A: Many clients prefer to meet every 1–3 weeks at first. After that, the frequency often shifts to 2–4 weeks between appointments. However, this depends on your needs and any financial boundaries. If you have a specific number of sessions in mind or are working with a particular schedule, please let us know. Therapy appointments tend to be more frequent for the first few months, and after that, they may become less frequent or have breaks as needed. You’re always welcome to return for more support at any time.

A: Sana Psychological was founded in 2019 by Paige Abbott, a Registered Psychologist, after years of experience in the field. Some of our therapists have been practicing for longer and have worked in a variety of counseling settings. We’re committed to continually expanding our knowledge and expertise to provide you with the best care possible.