Privacy Policy for Sana Psychological

At Sana Psychological, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

Information Collection and Use

Personal Information: We collect personal information that you voluntarily provide to us when booking appointments, contacting us, or using our services. This may include:

  • Name

  • Contact information (email address, phone number)

  • Demographic information

  • Health information relevant to your treatment

Usage Data: We may automatically collect information about your use of our website, including:

  • IP address

  • Browser type

  • Pages visited

  • Time and date of visits

We use this information to improve our website and services, analyze trends, and administer the site.

Data Protection and Storage

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data is stored securely in compliance with Alberta's Health Information Act (HIA) and the Personal Information Protection Act (PIPA)1.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your consent

  • To comply with legal obligations

  • To protect our rights, privacy, safety, or property

Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to your data

  • Withdraw consent for data collection and use

  • Request the deletion of your data, subject to legal and ethical obligations

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may limit some website functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: Sana Psychological SE Calgary (Midnapore) and Downtown Airdrie locations.

By using our website and services, you agree to the terms of this Privacy Policy.

Last updated: February 13, 2025